Customer Service - Training Workshop Pack
Customer Service - Training Workshop Pack

Customer Service - Training Workshop Pack

Regular price
£70.00
Sale price
£70.00

Our Training packs are based on a 'lift and go' basis.

Basically providing you with everything you need to delivery a workshop training course.

Simply pick up the content and go!

Each pack contains:

• Facilitator Guide and notes

• Power Point Slides

• Interactive Group Exercises

• Diagnostic tools

• Support materials and handouts

• Workshop Planner

• Course Certificate

• Evaluation form and many more materials....

Specifically the Customer Service Skills course provides materials to deliver 1/2 to 2 days worth of programme.

Covering topics such as:

  • Why Customer Service matters
  • What's different with good customer service
  • Effective Customer Communication
  • Turning complaints into opportunities
  • Empowering great customer service
  • Measuring Customer Service
  • Personal action planning 

                  AVAILABLE NOW FOR IMMEDIATE

 

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