Handling Difficult People - Training Workshop Pack
Handling Difficult People - Training Workshop Pack
Handling Difficult People - Training Workshop Pack
Handling Difficult People - Training Workshop Pack
Handling Difficult People - Training Workshop Pack
Handling Difficult People - Training Workshop Pack

Handling Difficult People - Training Workshop Pack

Regular price
£70.00
Sale price
£70.00

 

Our Training packs are based on a 'lift and go' basis. Basically providing you with everything you need to delivery a workshop training course.

Simply pick up the content and go!

Each pack contains:

  • Facilitator Guide and notes
  • Power Point Slides
  • Interactive Group Exercises
  • Diagnostic tools
  • Support materials  and handouts
  • Workshop Planner
  • Course Certificate
  • Evaluation form
  • and many more materials....

Specifically the Handling Difficult People course provides materials to deliver 1/2 to 2 days worth of programme. 

Covering topics such as:

  • The mindset created with challenging people
  • The 4 Responding Styles
  • Listening and engaging in conversations
  • Non verbal considerations
  • How to handle conflict and confrontations
  • Dealing with reactive and toxic words
  • Understanding behaviour and drivers
  • Resolution Process and much more

AVAILABLE NOW FOR IMMEDIATE DOWNLOAD