This workbook is directed at all those who have a responsibility to improve the performance of others as part of their job role. This may include:
Understanding performance targets
Acquiring the knowledge, skills and confidence to implement a performance management structure
Understanding and conducting appraisal reviews
The workbook provides the theory of “Performance Management Skills”. It allows you to develop your understanding by providing information and then asking you to apply the concepts to your work.
This workbook can be used in association with other titles in our workbook range. This workbook will increase your understanding and equip you with the necessary skills. You are asked to read and complete the exercises in the book in order to embed your learning.
What is covered?
This workbook covers the following topics:
Purpose and benefits of performance management
Stages in the performance appraisal cycle
Agreeing objectives
Skills involved in appraisal meetings
Handling difficult situations
Learning objectives
This workbook enables you to:
Identify the purpose and benefits of performance management and continuous assessment
Identify the key stages involved
Understand the benefits and be able to write SMART objectives
Use appropriate skills and techniques to ensure appraisals and 1:2:1s are carried out effectively
Handle difficult situations during an appraisal meeting
Implement and maintain a successful performance management process
