Develop practical sales skills across the customer journey, from planning and prospecting through to commitment and ongoing customer development.
This TOOJAYS ready-to-deliver Sales Skills workshop pack gives trainers and L&D teams a practical set of materials for creating a structured sales-development workshop.
Workshop content
- Planning and prospecting
- Qualifying and fact-finding
- Listening and verbal communication
- Presenting features and benefits
- Handling objections
- Gaining commitment to the sale
- Developing the customer relationship
What's included
Facilitator guide and programme, five presentation modules, course handout summary, exercises, diagnostics, knowledge-based resources, self-check, workshop organiser, registration form, certificate and evaluation form.
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Delivery: Instant digital download.